As part of its ambitious drive toward institutional reform and digital transformation, Egypt’s Ministry of Planning, Economic Development, and International Cooperation has unveiled a detailed report highlighting the impressive progress of the national digital governance agenda. The report, submitted to Minister Dr. Rania Al-Mashat, showcases wide-scale efforts led by the Infrastructure Information Center for the Egyptian Planning System, touching nearly every aspect of public service delivery and strategic planning.
Dr. Al-Mashat emphasized that this transformation is rooted in the state’s commitment to enhancing efficiency, transparency, and accessibility in public services. “We are moving toward a government that is proactive, data-driven, and centered around citizen needs,” she said. “This shift is key to achieving our national development priorities and creating an inclusive and resilient public sector.”
One of the report’s most notable achievements is the successful development of 380 fixed technology centers across local municipalities, villages, and new urban communities. These centers now serve as digital gateways for both citizens and investors, providing essential services in a faster, more integrated, and transparent manner. The initiative spans 316 centers in cities and districts, 30 in rural villages (aligned with the Haya Karima initiative), and 34 in new urban communities. These centers have significantly reduced service processing times—by up to 60%—and improved the quality of interaction between the state and its citizens.
In parallel, the ministry has deployed 276 mobile technology centers out of a planned 326. These mobile units—specially outfitted vehicles—bring government services directly to underserved communities, reducing congestion in central offices and expanding outreach. 198 of these units support various governmental agencies, while 78 mobile centers are integrated into the flagship “Services Egypt” initiative, a cross-ministerial platform that aims to consolidate essential services under one digital roof.
The Services Egypt initiative has established fixed service branches in key cities—Cairo (Mokattam), Sharm El Sheikh, Alexandria, and Aswan. These centers now offer a wide range of public services, from civil documentation to real estate registration, social protection, traffic services, immigration, and digital payments. As of the end of June 2025, more than 300,000 citizen transactions had been processed through these centers, with an average service delivery time of 30 minutes, expected to drop to 20 minutes by next year. The current offering includes 156 government services, with projections to reach 200 services during the next fiscal year.
Central to Egypt’s data-driven transformation is the Spatial Data Infrastructure (SDI) Project, which uses advanced technologies such as satellite imagery and aerial photography to create unified base maps for planning.
In the healthcare sector, the ministry’s Health Information Infrastructure Project has upgraded digital systems for tracking births, deaths, and vaccinations. With 4,666 health offices and 5,434 vaccination centers now integrated into the national digital platform, the project has equipped 2,000 vaccination offices with state-of-the-art digital tools. This upgrade is not only enhancing service quality but also supporting the sustainability and responsiveness of Egypt’s healthcare system.
Efforts to enhance governance also include the Government Performance Monitoring Project, implemented in partnership with the Administrative Prosecution Authority. Through this initiative, 273 prosecution offices have been linked to a national complaints and performance tracking system, recording 22,946 complaints as of June 2025. These systems are equipping decision-makers with real-time data to improve institutional accountability and service delivery.
The report also highlights Egypt’s pioneering work on electronic voting, with the country’s first national e-voting system under development. Designed in collaboration with the Administrative Prosecution Authority, this system includes the creation of an integrated digital platform to manage and conduct elections securely and transparently.
In the legal domain, the Real Estate Registration and Notarization Modernization Project is helping to speed up and streamline property documentation across 28 main offices and 293 local branches, aligning with recent legislative reforms under Law No. 9 of 2022. This has led to faster service delivery and higher state revenue collection from increased registration.
Likewise, the Public Prosecution Digital Transformation Project aims to digitize 50 million legal documents across 640 offices nationwide over the next four years. In the first year alone (FY 2024–2025), the ministry has already digitized over 2.3 million documents in 123 offices, making Egypt’s judicial process more accessible, efficient, and legally transparent.
Dr. Rania Al-Mashat concluded by affirming that these initiatives are not merely about upgrading systems, but about “building the backbone of a government that is fit for the future.” She stressed that digital transformation is at the heart of Egypt’s Vision 2030, which prioritizes inclusive growth, institutional resilience, and citizen-centered public services.
