In an interview with BBC Radio 4’s Today programme, Nationwide Building Society’s CEO, Debbie Crosbie, warned that women may be at risk of missing out on career growth opportunities because they are less likely to go into the office compared to men. Crosbie emphasized the importance of having a “physical presence” in the workplace for career development, noting that observing and interacting with leadership is a crucial part of growth.
Crosbie, who reversed Nationwide’s “work anywhere” policy for its 13,000 non-branch staff last December, now requires most employees to come into the office at least twice a week. This move was part of a shift toward a more collaborative, hybrid working model. While flexible working arrangements can benefit those with caregiving responsibilities, Crosbie suggested that women, in particular, may find it harder to gain visibility in the workplace if they aren’t physically present.
Nationwide’s previous CEO, Joe Garner, had championed 100% remote working, being a progressive measure, allowing employees to balance work with family needs. However, Crosbie’s decision to reintroduce in-office requirements was met with criticism from staff who had already adjusted their personal lives to accommodate the remote policy.
Research has shown that women are more likely to experience blurred boundaries between work and family life, and may prioritize family needs over career advancement. A study from Durham University and the University of Sheffield revealed that women working remotely were more inclined to value being present for their families, while men were less likely to adjust their work schedules to address family needs.
However, Crosbie stressed that businesses must provide the necessary support for both male and female employees, particularly in terms of childcare and work-life balance. She acknowledged the challenges faced by senior executives, especially women, who juggle long working hours with childcare responsibilities.
While flexible working is beneficial for many, Crosbie cautioned that without office attendance, women may unintentionally miss out on opportunities for career advancement. She underscored the importance of seeing and being seen by leaders as part of one’s professional development, as it was something that personally benefited her early in her career.
“Businesses have a role to play in ensuring that they don’t inadvertently prevent women from taking opportunities by not being in the office when it is beneficial to their skills and to the business,” Crosbie concluded.
