Uber and Careem have announced that passengers can now call for help during the trip through the new distress button or request help within the application with an SOS button, according to the “Egypt Independent” website.
This announcement came after the statement of the Chairman of the Communications and Information Technology Committee at the Egyptian House of Representatives, MP Ahmed Badawy, that significant measures have been taken with ride-sharing app companies such as Uber and Careem, following the death of Habiba al-Shamaa.
Interventions will be carried out quickly through the ride-sharing company’s system.
Badawy confirmed that drivers’ criminal records will be continuously inspected to verify their identities and ensure the safety of passengers.
He also indicated that this matter aims to achieve the highest levels of safety and that a program will be added to monitor the entire trip.
Shamaa, 23, passed away on March 14 after falling into a coma that lasted for 21 days, which resulted from her jumping out of an Uber car when the driver had attempted to kidnap her.