The Head of the Egyptian Tax Authority (ETA), Rasha Abdel Aal, has reaffirmed the authority’s commitment to improving electronic tax services, aiming to simplify processes and reduce the burden on taxpayers. These efforts align with the broader strategy of the Ministry of Finance and ETA to streamline tax procedures and foster trust between taxpayers and the authority.
As part of this initiative, the ETA has launched a temporary technical support center at the Ministry of Finance Club, located on the Nile Corniche in Agouza. Open annually during the tax return season, the center is equipped with advanced technology and expert assistance to help taxpayers file their returns electronically, ensuring a smoother and more efficient experience.
In addition to the temporary center, the ETA operates a permanent digital services center in Lazoghly, providing a wide range of services beyond tax return filing. This includes support for the electronic invoice system, e-receipt system, and electronic signatures. With 30 service counters, the center delivers high-quality, professional tax services designed to meet the needs of taxpayers.
Abdel Aal highlighted the ETA’s ongoing expansion of its digital infrastructure with new service centers across various governorates. These centers offer essential support such as guidance on tax return completion, legal and technical consultations, and assistance with electronic tax system registration.
Reaffirming the ETA’s dedication to a seamless taxpayer experience, Abdel Aal emphasized the authority’s commitment to removing barriers in the filing process and offering comprehensive technical and educational support. She also stressed the importance of strengthening the partnership between the Tax Authority and the tax community to ensure a more transparent and efficient tax environment.
