Sunday, May 4, 2025

Sphinx Int’l Airport Introduces Service for Deaf Travelers

Mona Yousef

Sphinx International Airport has launched a pioneering service tailored specifically for the deaf travelers. This new initiative promises to deliver a more seamless, efficient, and stress-free travel experience for passengers with hearing and speech impairments.

A New Identification Card for Effortless Communication

Sphinx International Airport has rolled out a specialized identification card designed to ensure that deaf and mute passengers receive the assistance they need without facing communication barriers. The card features a prominent “Service for Deaf & Mute” logo along with a sign language symbol, allowing airport staff to instantly recognize passengers in need of support.

This simple yet effective solution enables passengers to easily communicate their needs to airport personnel without the necessity of verbal interaction. Whether it’s guiding them to their gate or assisting with check-in, the card ensures that each traveler is promptly and appropriately supported throughout their airport journey.

How the Service Works: A Simple Solution for Enhanced Accessibility

The process is straightforward: passengers who wish to use the service can obtain the Deaf & Mute Service Identification Card either at the airport’s customer service desk or through online registration prior to their flight. Once the card is issued, passengers wear it visibly during their time at the airport, alerting staff to their needs.

Upon noticing the card, Sphinx International Airport staff are trained to offer targeted assistance, helping passengers navigate various airport services with ease. This approach ensures that deaf and mute travelers can access the support they need—quickly and without any disruption to their travel experience.

Creating a Smooth and Safe Travel Experience

The primary goal of this new initiative is to ensure that deaf and mute passengers can experience the airport environment as seamlessly as possible. By minimizing the need for verbal communication, the airport is making it easier for these travelers to move through the airport confidently and independently

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