In a strategic move to accelerate its AI-driven innovation agenda, Mashreq, one of the leading financial institutions in the MENA region, has announced the appointment of Dr. Xi Liang as Head of Artificial Intelligence. The appointment reflects the bank’s growing ambition to integrate advanced AI capabilities across its operations to enhance customer experiences, operational efficiency, and long-term competitiveness.
Driving Responsible AI at Scale
With over 15 years of global experience in banking, retail, healthcare, and consulting, Dr. Liang is widely regarded as a pioneer in building scalable and ethical AI systems that deliver measurable business outcomes. Her track record includes leadership roles at Judo Bank and the Endeavour Group, as well as consulting for McKinsey & Company. Earlier in her career, she was a core AI researcher at IBM, where she earned four patents and published in prestigious scientific journals.
In her new role, Dr. Liang will oversee the development and deployment of AI strategies across all business units at Mashreq. Her remit includes building AI-powered platforms, adopting generative AI, expanding intelligent automation, and aligning innovation with the bank’s regulatory and business priorities.
A Vision for Intelligent Financial Transformation
Dr. Liang expressed enthusiasm about her new mandate, stating: “Mashreq’s bold vision and culture of innovation make it the ideal platform to drive meaningful change in financial services through AI. I look forward to collaborating with Mashreq’s exceptional teams to develop intelligent, customer-centric solutions that set new benchmarks for responsible AI in the industry.”
Academic and Professional Credentials
Dr. Liang holds a PhD in Engineering from the University of Melbourne, where her research contributed to advancements in machine learning and applied AI. She also earned her Bachelor’s degree in Computer Science from the same institution. In addition to her academic background, she holds multiple certifications in cloud computing, AI governance, and data science from globally recognized institutions.
