HDB CEO & Chairman, Hassan Ghanem:
- HDB Achieves Momentum Leap, Notable Growth Rates in Mobile & Online Banking
- HDB To Resume Expansion Strategy For Developing and Ensuring Better Access to Digital Banking Services In Line With Egypt’s Digital Transformation Strategy
Chaired by Mr. Hassan Ghanem- CEO & Chairman, Housing & Development Bank significantly achieved a robust growth rate at the banking transaction ratio of 250%. Further, the number of beneficiaries of mobile and online banking services raised by 25% this year. Further, the bank recorded a notable surge in InstaPay transactions conducted by its clients since joining InstaPay mobile app as a service provider in December 2022.
In this regard, Hassan Ghanem referred to the bank’s ambitious expansion strategy in digital banking, with a main focus on upgrading the digital infrastructure through allocating increasing investments for deploying the latest digital banking technologies to keep pace with the evolving digital transformation, which aligns with the national strategy and the CBE’s directives towards the cashless transition for ensuring safer, more accurate, and resilient transactions.
Ghanem added that the bank swiftly achieved notable milestones in its journey toward digital transformation, targeting to expand its client base while ensuring access to various array of banking services and products to fulfill the customers’ demands, while giving a boost to financial inclusion, and promoting the e-payment culture.
“HDB has keenly rolled out a variety of online and mobile banking platforms, which is rendered a momentum leap at digital banking services. These platforms offer direct access to more than 50 services.” Ghanem said. These services include money transfers, online account opening, CD issuance, and managing payment transactions via credit cards, along with InstaPay services and Cash in & Cash out services. Further, the bank expanded its ATM network, reaching 440 ATMs nationwide.
The bank also took the initiative to invest in developing and upgrading apps, as part of the current ever-evolving digital transformation.
At the beginning of his new tenure as a CEO, Ghanem confirmed that the bank will resume implementing its digital transformation strategy in support of its strategic vision to be well positioned as one of Egypt’s largest commercial banks in the Egyptian market.
