Commvault, a global leader in cyber resilience and data protection solutions, has officially unveiled its new Center of Excellence (CoE) in Cairo, Egypt, signaling a major expansion of its support operations across the Europe, Middle East, and Africa (EMEA) region.
The ribbon-cutting ceremony for the CoE was attended by prominent figures, including Egypt’s Minister of Communications and Information Technology, H.E. Dr. Amr Talaat, and Eng. Ahmed El-Zaher, CEO of the Information Technology Industry Development Agency (ITIDA). Commvault’s senior leadership, including CEO & President Sanjay Mirchandani and Chief Customer Officer Sarv Saravanan, also participated in the event, underscoring the significance of the facility’s launch.
In a world increasingly under threat from sophisticated cyberattacks, Commvault’s platform plays a vital role in helping organizations not only protect their data but also recover quickly in the event of an attack. Recent research from the Enterprise Strategy Group found that organizations face an average of eight cyber incidents annually, with four of them classified as major. Commvault’s solutions are designed to predict threats faster, recover cleanly, and accelerate response times—all while minimizing total cost of ownership (TCO).
Cairo CoE: A Strategic Move to Serve EMEA
The establishment of the new CoE in Cairo is part of Commvault’s strategy to enhance customer service across EMEA by leveraging the region’s rich talent pool. The facility will focus on providing advanced cybersecurity solutions to meet the growing needs of businesses facing increasingly complex challenges. With Egypt’s multilingual and technically skilled workforce, Commvault is well-positioned to deliver high-quality support to customers in key markets.
H.E. Dr. Amr Talaat highlighted the significance of the new CoE, emphasizing that it will create valuable job opportunities for Egyptian youth and contribute to the development of Egypt’s growing IT sector. The Minister also underscored the Ministry’s commitment to bridging the cybersecurity skills gap through specialized programs offered in collaboration with international universities.
Egypt’s Growing Role in the Global ICT Landscape
The opening of Commvault’s CoE is a significant milestone for Egypt’s ICT sector, which has experienced robust growth in recent years. In the 2023/2024 fiscal year, the sector’s contribution to Egypt’s GDP rose from 3.2% to 5.8%. The new facility will further enhance the country’s standing as a global IT hub, attracting international investments and creating high-value job opportunities.
Ahmed ElZaher, CEO of ITIDA, noted that Commvault’s new CoE highlights Egypt’s skilled workforce and its ability to meet the needs of global companies. He emphasized ITIDA’s efforts to support Egypt’s offshoring industry and create a sustainable ecosystem for IT investments.
Strengthening Global Customer Support
Commvault’s new CoE hub in Cairo is a key part of the company’s ongoing mission to strengthen its service capabilities in the EMEA region. Sarv Saravanan, Commvault’s Chief Customer Officer, expressed pride in the new facility, noting that it brings the company closer to its customers in crucial markets and ensures that Commvault’s cyber resilience solutions are delivered at scale.
Fady Richmany, Vice President & General Manager for Emerging Markets, added that the dynamic, multicultural workforce in Egypt makes the CoE an ideal location for multi-language service operations. The CoE will play a vital role in helping EMEA customers remain resilient in the face of evolving cyber threats.
